Social Media and Technology Policy

This document outlines the social media and technology policies of Please read it to understand how you can expect to interact with Susan Lennox through the Internet.

Friending on Social Networking Sites

I strive to keep the therapeutic relationship boundaries clear, while also protecting your confidentiality. For that reason, I do not accept friend requests from current or previous clients on social networking sites (Facebook, Twitter, YouTube, etc.) from my personal account.

My Facebook page is for sharing blog posts, videos and practice updates. Susan Lennox’s social media pages and profiles do not solicit and will not solicit testimonials from my clients. Information posted on my social media sites is also available via and therefore “friending” or becoming a fan is not necessary.

Clients may choose to follow or not follow the postings of Susan Lennox’s social media sites. I will not follow or view client’s personal online social networking activities as I believe it can negatively interfere with the therapeutic relationship. If there are things from your online life that you wish to share with me as your coach or therapist, please bring those to session with you where they can be shared and explored together.


Should you need help immediately, please contact me directly at or 617-957-0798. Please DO NOT contact me via Chat or messaging on sites such as Facebook, LinkedIn or Twitter, since these methods are not secure. If contact is required between sessions, please do so by telephone or email. Please keep in mind that email should be used mostly for administrative items such as changing or confirming appointment times.


I prefer using email for mostly administrative purposes i.e. changing appointment times, contacting the office to request an appointment, or confirm appointment times. Susan Lennox and the client should recognize that email is not completely secure or confidential. If you chose to communicate via email, be aware that emails are retained in the logs of Internet service providers. While it is unlikely that someone will be looking at these logs, they are in theory available to be read by the system administrator(s) of the Internet service provider. Please be aware that any emails received from you and any responses sent to you become part of your legal record.


Thank you for taking the time to review my Social Media Policy. If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so we can discuss them by email or 617-957-0798.



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